![]() The most common issues with relays are authentication or security, as there can often be multiple layers at play in either scenario. ![]() You can use the guidance within Sending Kerio Connect Emails Through SMTP Outbound Relay. ![]() If you are using an SMTP Relay to deliver email, the first step is confirming that the defined settings are valid. Is this only affecting outgoing emails, or are inbound emails also affected?.Is this only affecting particular recipients or certain email domains?.Were there any recent changes to the Network, SMTP Configuration, or Server itself?.Does the issue only happen when relaying the email?.Does this impact all users in all locations using every email client?.Some helpful questions to ask while verifying the scenario: This includes checking the Server-side SMTP settings as shown within Configuring SMTP Server and the SMTP Configuration of the SMTP Client where the emails are drafted. Compare Configuration Differences to Correct Issueīefore you can begin troubleshooting the specific behavior that you see with the failed outbound delivery of emails, take a moment to review the current SMTP configuration within Kerio Connect.Enable Additional Logs and Simplify Test Scenario.Check Firewall/AV Settings on the Connect Host Server/Network.Test Ping from Connect Server to Neutral Server.Test Ping from Connect Server to Recipient Server.When sending out messages, you are receiving “550 5.7.1 Relaying is denied”.Įach blue rectangle represents a troubleshooting procedure and links to a section in this article:.Unable to send Email from SMTP Server with the error “Result: delayed, Status: 4.4.1 Cannot connect to host”.Common symptoms related to these issues are: This article explains how to troubleshoot issues with outbound email delivery correctly.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |